Faq

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Before you book

How do I make a booking on your website?: You simply enter the date and destination required in the search bar and the available vehicles for the route will appear. Then you choose your vehicle and after you fill the form, the booking has been made!
What information do I need in order to book?: All the information needed are being used in order to ensure the booking and make sure that the chauffeur and the vehicle will be at the right place, at the right time. Fill in the form and the rest is our responsibility!
I cannot find a route I want to book. What to do?: You can visit our Custom Transfer page and give us all the info about your desired route. Our staff will contact you and if possible, according to requirements and availabilities book the transfer!
How do I pay for my transfer?: You pay cash on arrival when you reach your destination.
Can I book a transfer with more than one stop?: Normally no but if you really need such a service, you can use our Custom Transfer page and discuss all the details of your preferred route.
What amenities are there in the vehicles?: Our fleet is equipped with Leather seats, GPS (although our chauffeurs are well aware of all the destinations, just in case it might be needed), Air Conditioning, Music of your selection and free Wi-Fi. In special occasions, you might even have the chance to enjoy a glass of wine or a
What happens if I need to transfer sensitive stuff (e.g. musical instruments)?: Just write us in the message area what you are about to transfer and we will make sure that it will reach your destination safe and without any problems at all.

Before you travel

What luggage entitlement will I have?: There are no restrictions on luggage but, keep in mind that the number and volume of luggage may require a larger vehicle in oder to keep them safe and at the same time ensure that you will enjoy a safe and comfortable trip.
Where will I meet the driver when I arrive?: The driver will be waiting for you in the arrivals terminal of the airport, holding a welcome sign just for you.
What happens if I can’t locate my driver?: You don’t have to worry about it, because our drivers arrive at the airport 30 minutes before the scheduled arrival time, just to make sure that they will be right there for you.
My group size has changed, can I choose another vehicle?: Of course. If any changes come up, you may change your vehicle just by giving us a notice, 36 hours before the booking time.
How long will the transfer take?: The duration of the predefined routes is approx. 50-60 minutes to each of them.